Cancellation and Refund Policy
At GVR Cabs, we aim to provide a reliable and seamless cab booking experience. Please read our cancellation and refund policy carefully before making a booking.
1. Cancellation Policy
1.1 Customer-Initiated Cancellations:
- No cancellations or refunds are allowed if the booking is cancelled by the customer for any reason.
- The advance amount of ₹500 paid during the booking process is non-refundable.
1.2 GVR Cabs-Initiated Cancellations:
- If GVR Cabs is unable to provide the booked cab due to unforeseen circumstances, the advance amount of ₹500 will be fully refunded to the customer.
- Refunds will only be processed if the cancellation is initiated by GVR Cabs.
2. Refund Policy
2.1 Refunds, if applicable (only in the case of GVR Cabs’ inability to provide service), will be processed within 7 working days.
2.2 Refunds will be credited to the original payment method used at the time of booking.
3. Important Notes
- Customers are advised to ensure their travel plans are confirmed before booking, as no refunds or cancellations are entertained from the customer’s side.
- For any queries or clarifications regarding cancellations or refunds, please contact our customer support team.
By proceeding with a booking on HydTaxi.com, you agree to this cancellation and refund policy. Thank you for choosing GVR Cabs for your travel needs!