Terms and Conditions for Airport Taxi Booking
Welcome to HydTaxi.com, the official website of GVR Cabs. By using our airport taxi booking services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Booking Process
1.1 Bookings can be made through our website www.hydtaxi.com or by contacting our customer support.
1.2 Confirmation of bookings is subject to vehicle availability.
1.3 Customers must provide accurate details, including pick-up/drop-off location, date, time, and contact information.
2. Service Coverage
2.1 We provide taxi services for:
- Hyderabad City to Hyderabad Airport Drop
- Hyderabad Airport to Hyderabad City Drop
2.2 Our fleet includes the following vehicle options: - Swift Dzire / Toyota Etios: 4-seater
- Maruti Ertiga: 6-seater
- Toyota Innova / Toyota Innova Crysta: 7-seater
3. Fares and Additional Charges
3.1 Fares are calculated based on the distance and vehicle type.
3.2 Additional charges such as tolls, parking fees, and waiting charges (if applicable) are not included in the base fare and must be paid by the customer.
3.3 Payment can be made online via our website or in cash to the driver.
4. Waiting and Delays
4.1 A grace period of 15 minutes is allowed at the pick-up point. Beyond this, waiting charges may apply.
4.2 If the customer causes delays that impact the schedule, GVR Cabs is not responsible for any missed flights or appointments.
5. Cancellations and Refunds
5.1 Cancellations made at least 24 hours before the scheduled pick-up time are eligible for a full refund.
5.2 Cancellations made within 24 hours of the pick-up time may incur a cancellation fee.
5.3 Refunds, if applicable, will be processed within 7 working days.
6. Passenger Responsibilities
6.1 Customers must be ready at the pick-up point at the scheduled time.
6.2 Passengers are responsible for their luggage and personal belongings. GVR Cabs is not liable for any loss or damage.
6.3 Passengers must not carry any illegal substances or hazardous materials.
7. GVR Cabs’ Responsibilities
7.1 We ensure safe, reliable, and timely service to the best of our ability.
7.2 In case of vehicle breakdowns or unavoidable delays, we will arrange an alternative vehicle or provide a refund.
8. Driver Conduct
8.1 All our drivers are trained, licensed, and verified for safety and reliability.
8.2 Passengers can report any complaints about driver conduct to our customer support team.
9. Liabilities and Limitations
9.1 GVR Cabs is not liable for delays caused by traffic, weather, road conditions, or unforeseen events beyond our control.
9.2 We do not guarantee the availability of a specific vehicle model but will strive to meet your preference.
10. Website Usage
10.1 By using www.hydtaxi.com, you agree to provide accurate and truthful information during booking.
10.2 We reserve the right to cancel bookings or block accounts in case of misuse or fraudulent activity.
11. Privacy and Data Security
11.1 Your personal information is handled securely and will only be used for booking and service-related purposes. For more details, refer to our Privacy Policy.
12. Dispute Resolution
12.1 In case of disputes, we encourage amicable resolution.
12.2 Legal proceedings, if necessary, will be under the jurisdiction of Hyderabad courts, Telangana.
By using our services on HydTaxi.com, you agree to these terms and conditions. For assistance or queries, please contact our support team.
Thank you for choosing GVR Cabs for your airport travel needs!